Return policy.

14-Day Satisfaction Guarantee 

Change your mind after receiving an original artwork? You have 14 days from the date you received it to let us know. Choose from: 

1. Gift cart of store credit for the full purchase price, or
2. A refund to your original payment method less a 20% processing fee calculated off the total purchase amount.

If you would like help finding a replacement artwork, I am happy to help you find the perfect piece.

You can choose to receive a gift card with the code that you apply for your next purchase at ksanyx.com at checkout. A gift card will be issued to you after I receive the artwork in the original condition.

All return shipments must shipped in their original packaging (including all accompanying certificates received with the order) using provided label.

If the original artwork arrived damaged you can return it for a full refund to your original payment method within 14 days of receiving it. 

All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.

To start a Return Request, please use the Return Request Form

Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase. No refunds will be granted after the 14-day period.

What “Satisfaction” Means at Ksanyx.com

I want to make sure you find artwork you love! If you change your mind within 14 days after receiving the work, you can choose from a full refund via store credit (gift card), or a refund to your original payment method minus a 20% processing fee. I am happy to work with you to find a replacement.

To start a Return Request, please use the Return Request Form